App doesnt load
Sammy Guergachi
Ok for some reason this resolved itself. It works now!
Sammy Guergachi
Still can't connect to my room
Sammy Guergachi
No network issue that I know of. I still cant connect to the room. I have no issues with using anything on the internet connection wise except With.
Jesse
Sammy Guergachi: Hey Sammy, currently trying to recreate this is on our end and I just want to elminate some things:
1) have your attempted a hard refresh of the site? can you provide us a screen shot of the network tab of the inspector as well?
2) have you attempted to connect to With on any other browsers? Did they also not connect?
3) Do you have an ad blocker currently active in firefox? if so what one are you using? have you tried whitelisting With in it?
Thanks
A
Aleksei Chernikov
We do rely on WebSockets, and FireFox in particular allows disabling them completely https://meta.stackexchange.com/questions/130053/my-corporate-proxy-doesnt-support-web-sockets-which-makes-stack-exchange-a-pai
Sammy Guergachi
Aleksei Chernikov: This doesnt work on Chrome Edge and Firefox for me
Sammy Guergachi
Jesse:
1) I ran in a new private browser which should be equivalent to hard refresh (?) and attached the screenshot for firefox and edge hopefully I got it correctly for you.
2) Tried Edge and Firefox both have same issue
3) I do, but I turned it off for With, as well in a private browser, and Edge I dont have an adblocker
Jesse
Sammy Guergachi: what ad blocker are you using?
can you also report back to us what this tool is telling you when you try to connect the default socket server?
Sammy Guergachi
Jesse: I use Ad block plus.
When I connect it says "CONNECTED" in log
A
Aleksei Chernikov
Looking at our access logs, it looks like your request indeed never made it to our server. Is there any chance you're on a limited network, or your ISP was having issues at that time? Do you know the approximate time this was happening? At first glance it looks like ~2-3 hours ago we had healthy traffic and were handling connections
L
Laurent Baumann
Hi Sammy, thanks a lot for the bug report. We are looking at it. Did you manage to get into your room?